FAQ

HULK Metal is committed to enabling every customer of metal products to have higher standards of products and services in HULK Metal. FAQ is a form of service, which allows you to get the answers you need more quickly. We will continue to update all the questions we have encountered and give higher-standard answers.

  • Yes, it is. After you place an order at HULK Metal, you will regularly receive the order production video and pictures provided by us. If you need to know the real-time status of order production, you can also participate in order production through video calls.

  • The engineers of HULK Metal's quality inspection team have more than 10 years of experience and have provided quality inspection services for thousands of customers. After you place an order, we will start to follow up the whole process of the production of the order, and conduct a comprehensive inspection of the raw materials, semi-finished products and finished products of the products. We also conduct pre-shipment inspections. In addition, we support SGS and other inspection services.

  • HULK Metal provides metal OEM services. The metals that can be processed include cast iron, ductile iron, gray iron, malleable iron, malleable iron, high manganese steel, cast steel, forged steel, stainless steel, aluminum alloy, and other materials. The production process includes: sand casting, investment casting, metal mold casting, die casting, cold forging, hot forging, stamping, CNC machining, etc. Polishing, sandblasting, anodizing, two-color anodizing, spraying, and other surface treatment services can also be provided.

  • HULK Metal will complete the production of the order strictly according to your quality requirements. Our factory strictly implements the ISO9001 quality management system and has completed CE, TUV, SGS, and other certification orders for thousands of enterprises. We also provide quality assurance services. Any quality problems can be properly resolved in HULK Metal.

  • Sure. HULK Metal is committed to protecting the privacy of each customer. Regardless of whether you have cooperated with us or signed an NDA with us, we will ensure that the information you hand to HULK Metal will not be known to third parties.

  • You can have very flexible delivery times at HULK Metal even if your order is large. We can provide cyclical production service and pre-production service. You can more flexibly decide the delivery time and quantity of goods according to your usage.

  • After you place an order at HULK Metal, you will regularly receive the order production video and pictures provided by us. If you need to know the real-time status of order production, you can also participate in order production through video calls.

  • You can have very flexible lead times at HULK Metal even if your order is large. We can provide cyclical production service and pre-production service. You can more flexibly decide the lead time and quantity of goods according to your usage.

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