FAQ

HULK Metal is committed to enabling every customer of metal products to have higher standards of products and services in HULK Metal. FAQ is a form of service, which allows you to get the answers you need more quickly. We will continue to update all the questions we have encountered and give higher-standard answers.

  • Yes, we can. HULK Metal has an experienced after-sales service center, which can provide you with professional technical consulting services, dynamic tracking services of goods, quality assurance services, and so on. You will have an easier purchasing experience with HULK Metal.

  • T/T, L/C, Escrow, western union, Moneygram, etc. Which payment method can choose, you can communicate with our commercial manager.

  • For the related products of guardrail and handrail systems, you need to provide the corresponding model and quantity. For the related products of concrete precast accessories, you need to provide the corresponding product name, parameters, and quantity. For OEM products, you need to provide the corresponding drawings, if you have special requirements, you can also put them forward.

  • For the related products of guardrail and handrail systems, you can provide the corresponding model and quantity. For the related products of concrete precast accessories, you can provide the corresponding product name, parameters, and quantity. For OEM products, you can provide the corresponding drawings, if you have special requirements, you can also put them forward.

  • Yes, it is. Any quality problems can be refunded after being confirmed. However, customers who cooperate with HULK Metal would choose to replenish the goods in batches because we rarely have had quality problems in the past 16 years.

  • The engineers of HULK Metal's quality inspection team have more than 10 years of experience and have provided quality inspection services for thousands of customers. After you place an order, we will start to follow up the whole process of the production of the order, and conduct a comprehensive inspection of the raw materials, semi-finished products, and finished products of the products. We also conduct pre-shipment inspections. In addition, we support SGS and other inspection services.

  • It depends on the complexity of your product. Our commercial managers and technical team will customize production solutions according to your product drawings and your requirements. The specific production cycle will be reflected in the production solution.

  • T/T, L/C, Escrow, western union, Moneygram, etc. Which payment method can choose, you can communicate with our commercial manager.

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