HULK Metal is committed to enabling every customer of metal products to have higher standards of products and services in HULK Metal. FAQ is a form of service, which allows you to get the answers you need more quickly. We will continue to update all the questions we have encountered and give higher-standard answers.

  • HULK Metal supports a 30% down payment after confirming the contract/PI and the balance will be paid before shipment/copy of Bill of Lading. We have many payment methods. However, because of the good reputation of HULK Metal, most of our old customers choose 100% payment.

  • You just need to send your request to our email: Our engineers will reply to you within 8 hours. They will provide you with detailed product information and quotations after an in-depth understanding of your needs.

  • HULK Metal is a comprehensive enterprise that not only has its own factory but also partner factories of the same standard as ours. It also has a complete supply chain, which can provide you with more comprehensive services.

  • Don't worry. HULK Metal has two ways to deal with it: First, if you have product samples, you can send them to us, and we will measure the size for you after receiving the samples; Second, you can provide product pictures or hand drawings with dimension marks. We will draw a drawing and send it to you after you place your order.

  • Sure. We have a strict privacy policy and will protect each customer's information. It will only be given to the person you designate with your permission.

  • Yes, it is. After the cooperation is reached, HULK Metal will plan a perfect production solution for you. The Quality inspection team will track the production process and give regular feedback on the production progress to you. Our factory will also provide pictures and videos at any time. We can also let you see the real status of the order production through video calls.

  • HULK Metal's product prices will be adjusted according to the price of raw materials, and other costs such as processing costs and mold costs will be adjusted according to the difficulty of product production. We will quote after communicating with you, and the timeliness of each quote will be informed by the engineer who quoted you.

  • In order for you to better enjoy the services provided by HULK Metal, we have specially formulated this privacy policy, and we hope to explain to you what information we collect when you use HULK Metal's services and how to collect, use and protect this information.

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