Service

HULK Metal is committed to enabling every customer of metal products to have higher standards of products and services in HULK Metal. FAQ is a form of service, which allows you to get the answers you need more quickly. We will continue to update all the questions we have encountered and give higher-standard answers.

  • We have a series of cooperation processes to make sourcing easier for you at HULK Metal. 1. In-depth understanding of your requirement. 2. Custom production solutions. 3. Schedule the production schedule. 4.Start producing you order. 5. Monitor the production process. 6. Inspect the product quality irregularly. 7. Customized packaging solutions. 8. Pre-shipment inspection and arrangement of shipment. 9.After Service.

  • The biggest difference between forgings and castings is that forgings are produced when the metal is in a solid-state, while castings require the metal to be heated to a liquid state before production.

  • 1. Forging blanks blanking: choose appropriate raw materials. Cut the raw material into a predetermined shape and size. 2. Forging blanks heating: heating the forging billet to the temperature required by the forging production process. 3. Die forging: Use the product mold to press the forging blank. 4. Trimming: Cut off the burrs on the forgings. 5. Punching: punching holes in specific positions according to product drawings. 6. Adjusting: Adjust product details according to product drawings. 7. Intermediate inspection: inspection of forgings for size and surface defects 8. Forging heat treatment: to eliminate forging stress and improve metal cutting performance 9. Cleaning: mainly to remove the surface oxide scale. 10. Adjusting: Continue to adjust product details. 11. Inspection: General forgings are subject to appearance and hardness inspection, and important forgings are also subject to chemical composition analysis, mechanical properties, residual stress, and other inspections and non-destructive testing.

  • Yes, of course. But because HULK Metal provides OEM service. Different products will have different weights. As for whether it is free, you need to communicate with our business manager to confirm.

  • Yes. Of course. HULK Metal will customize comprehensive service content for each old customer including free mold opening service. If you are a new customer, we can offer two preferential policies: First, you can pay the mold fee in advance. We will return the cost to you in the form of payment in your future cooperation; secondly, you can place large quantities of orders at one time, and we will provide free mold opening services.

  • Yes, we can. HULK Metal has an experienced after-sales service center, which can provide you with professional technical consulting services, dynamic tracking services of goods, quality assurance services, and so on. You will have an easier purchasing experience with HULK Metal.

  • After you place an order at HULK Metal, you will regularly receive the order production video and pictures provided by us. If you need to know the real-time status of order production, you can also participate in order production through video calls.

  • HULK Metal is a comprehensive enterprise that not only has its own factory but also partner factories of the same standard as ours. It also has a complete supply chain, which can provide you with more comprehensive services.

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