HULK Metal is committed to enabling every customer of metal products to have higher standards of products and services in HULK Metal. FAQ is a form of service, which allows you to get the answers you need more quickly. We will continue to update all the questions we have encountered and give higher-standard answers.
HULK Metal's service purpose is to make it easier for you to purchase the metal products you want. We can negotiate together to find a win-win solution.
For the related products of guardrail and handrail systems, you can provide the corresponding model and quantity. For the related products of concrete precast accessories, you can provide the corresponding product name, parameters, and quantity. For OEM products, you can provide the corresponding drawings, if you have special requirements, you can also put them forward.
Yes, it is. Any quality problems can be refunded after being confirmed. However, customers who cooperate with HULK Metal would choose to replenish the goods in batches because we rarely have had quality problems in the past 16 years.
HULK Metal will sign a non-disclosure agreement with you. After signing the non-disclosure agreement, we will strictly prohibit any information related to your products such as pictures, samples, drawings, production pictures, or videos from leaking from our company. If any information related to your product was leaked from HULK Metal. We will all bear the corresponding legal responsibilities.
HULK Metal's product prices will be adjusted according to the price of raw materials, and other costs such as processing costs and mold costs will be adjusted according to the difficulty of product production. We will quote after communicating with you, and the timeliness of each quote will be informed by the engineer who quoted you.