faq-1

FAQ

Here we collect professional answers to customer questions from our engineers. They include molds, materials, processes and time required to complete orders for metal casting, forging, CNC processing, sheet metal processing and other processes. There are also some information about our payment terms, privacy policy, delivery methods, service content, etc. We will continue to upload the answers to questions in this column, hoping to help more customers who want to cooperate with HULK Metal understand us.

  • Is HULK Metal a trading company or factory?

    HULK Metal is a comprehensive enterprise that not only has its own factory but also partner factories of the same standard as ours. It also has a complete supply chain, which can provide you with more comprehensive services.

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  • How can I know the process of my order?

    After you place an order at HULK Metal, you will regularly receive the order production video and pictures provided by us. If you need to know the real-time status of order production, you can also participate in order production through video calls.

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  • Can HULK Metal provide after-sales services?

    Yes, we can. HULK Metal has an experienced after-sales service center, which can provide you with professional technical consulting services, dynamic tracking services of goods, quality assurance services, and so on. You will have an easier purchasing experience with HULK Metal.

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  • Can HULK Metal open molds for us to manufacture new products for free?

    Yes. Of course. HULK Metal will customize comprehensive service content for each old customer including free mold opening service. If you are a new customer, we can offer two preferential policies: First, you can pay the mold fee in advance. We will return the cost to you in the form of payment in your future cooperation; secondly, you can place large quantities of orders at one time, and we will provide free mold opening services.

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  • Can I have a trial order or samples only for several pieces at HULK Metal?

    Yes, of course. But because HULK Metal provides OEM service. Different products will have different weights. As for whether it is free, you need to communicate with our business manager to confirm.

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  • How many times can a mold be repaired?

    The number of times of use and repair of the mold needs to be determined according to the specific production process. For example, metal molds in casting can be used hundreds to thousands of times, while sand molds can be used an infinite number of times. The forging die needs to be determined according to the complexity of the forged part. For specific details, you can communicate with our technical engineers.

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  • How long is the service life of forging molds generally?

    For low-alloy structural steel forging, the one-time service life of the forging die varies according to the complexity and precision of the shape of the forging. The die forging hammer has a die life of 4,000 to 7,000 pieces. However, the new type of program-controlled full hydraulic die forging hammer, because its energy and program can be set and controlled, the die life has been improved. The die life of screw press is slightly lower than that of mechanical press, and the die life of mechanical press can generally reach 10,000 to 25,000. The service life of connecting rod mold is 15,000 to 25,000, the life of crankshaft mold is 8,500 to 18,000, the life of steering knuckle mold is 6,000 to 14,000, and the life of gear mold is 10,000 to 35,000. . The average life of domestic mechanical press molds is 5,000 to 8,000, while friction press molds have a lower life of 2,000 to 3,500, generally only about 25,000.

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  • What are the processes involved in forging production?

    1. Forging blanks blanking: choose appropriate raw materials. Cut the raw material into a predetermined shape and size.

    2. Forging blanks heating: heating the forging billet to the temperature required by the forging production process.

    3. Die forging: Use the product mold to press the forging blank.

    4. Trimming: Cut off the burrs on the forgings.

    5. Punching: punching holes in specific positions according to product drawings.

    6. Adjusting: Adjust product details according to product drawings.

    7. Intermediate inspection: inspection of forgings for size and surface defects

    8. Forging heat treatment: to eliminate forging stress and improve metal cutting performance

    9. Cleaning: mainly to remove the surface oxide scale.

    10. Adjusting: Continue to adjust product details.

    11. Inspection: General forgings are subject to appearance and hardness inspection, and important forgings are also subject to chemical composition analysis, mechanical properties, residual stress, and other inspections and non-destructive testing.

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  • What Normal Cooperation Processes Does HULK Metal Have?

    We have a series of cooperation processes to make sourcing easier for you at HULK Metal.

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  • What is The Difference Between Forgings and Castings?

    The biggest difference between forgings and castings is that forgings are produced when the metal is in a solid state, while castings require the metal to be heated to a liquid state before production.

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