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HULK Metal is committed to enabling every customer of metal products to have higher standards of products and services in HULK Metal. FAQ is a form of service, which allows you to get the answers you need more quickly. We will continue to update all the questions we have encountered and give higher-standard answers.

  • HULK Metal can provide production services with 0.01mm tolerance. However, the specific tolerance requirements need to be determined according to the actual requirements of the product and the production process. Our technical engineers will determine whether your requirements can be realized according to the drawings you provide.

  • First, HULK Metal will provide a sample delivery service. You can test the properties of your samples. We will mass-produce the order after you are satisfied. Secondly, the quality inspection team will track the production of the order and provide feedback on the inspection data. You can also participate in on-site inspections via video calls. Thirdly, we will conduct a pre-shipment inspection to ensure that the product quality can meet your requirements. Finally, we have quality assurance services, any quality problems will be properly resolved.

  • HULK Metal has mastered various surface treatment processes such as galvanized, anodized, chrome-plated, nickel-plated, oxidized black, electrophoretic paint, powder coating, etc. We will provide corresponding surface treatment services according to your requirements on the surface of the product.

  • For small parts, HULK Metal offers pre-production and sample delivery services. You can perform various tests on samples. We will start mass production when you are satisfied. If the goods you received have any quality problems. We will take the corresponding responsibility and negotiate with you to solve the problem. For large parts, HULK Metal recommends that you purchase a single piece for trial and then decide whether to continue the order.

  • You just need to send your request to our email: info@hulkmetal.com. Our engineers will reply to you within 8 hours. They will provide you with detailed product information and quotations after an in-depth understanding of your needs.

  • Don't worry. HULK Metal has two ways to deal with it: First, if you have product samples, you can send them to us, and we will measure the size for you after receiving the samples; Second, you can provide product pictures or hand drawings with dimension marks. We will draw a drawing and send it to you after you place your order.

  • Sure. We have a strict privacy policy and will protect each customer's information. It will only be given to the person you designate with your permission.

  • Yes, it is. After the cooperation is reached, HULK Metal will plan a perfect production solution for you. The Quality inspection team will track the production process and give regular feedback on the production progress to you. Our factory will also provide pictures and videos at any time. We can also let you see the real status of the order production through video calls.

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